Director of Partner Management (Remote, Denmark)

Job summary

This role is designed for a seasoned leader focused on developing and expanding global partner ecosystems within the SaaS telecom sector. The Director of Partner Management will oversee the strategy for System Integrator partners, ensuring their operational readiness and successful project execution while enhancing customer satisfaction.

Qualifications

• 8–12+ years of experience in Partner Management, Professional Services, or Consulting within SaaS or telecom software.
• Proven track record in onboarding and managing System Integrator partners.
• Strong knowledge of SaaS telecom platforms, including OSS/BSS, billing, provisioning, or CPaaS.
• Experience in supporting partner-led implementations in complex enterprise or carrier settings.
• Excellent program management and stakeholder coordination skills.
• Strong communication abilities, particularly at the executive level.
• Problem-solving skills with the capacity to influence without direct authority.
• Preferred experience in building certification programs and managing multi-region delivery models.

Responsibilities

Benefits

• Develop and implement the global System Integrator partner strategy in line with growth objectives.
• Recruit and onboard SI partners with relevant telecom expertise, categorizing them by capability and strategic importance.
• Create and maintain partner enablement materials, including playbooks and certification programs.
• Act as the main contact for partners during customer implementations, offering guidance and support.
• Collaborate with internal teams to ensure alignment and compliance throughout the partner engagement process.
• Monitor partner performance and customer outcomes, addressing underperformance and scaling successful partners.
• Continuously enhance onboarding and delivery processes to boost partner effectiveness.
• Competitive salary based on experience and location.
• Comprehensive rewards package including incentives and equity options.
• Flexible remote-first work environment.
• Opportunities to influence and grow a global partner ecosystem.
• Collaboration with high-performing teams in an innovative setting.
• Paid time off and support for professional development.