Global Pension Operations Manager (Remote)

Job summary

This position is responsible for overseeing the operational excellence of global retirement programs, ensuring compliance and accuracy across multiple countries. The role involves collaboration with various departments to enhance employee experience and maintain the integrity of pension operations.

Qualifications

• Bachelor’s degree or equivalent
• Over 8 years of relevant experience in pension operations
• Hands-on experience with global pension programs
• Knowledge of global pension compliance and governance
• Ability to work cross-functionally with senior management

Responsibilities

• Lead and manage global pension operations, ensuring compliance and accuracy across all plan types
• Oversee governance activities, including audits and risk assessments
• Manage data workflows, focusing on automation and data quality
• Handle global pension financials, including contribution calculations and compliance
• Coordinate funding and payment operations, including invoice processing
• Support pension enrollments and terminations in collaboration with HR and Payroll
• Serve as the escalation point for employee inquiries and resolve complex issues
• Drive process optimization and automation for improved operational reliability

Skills

• Strong process-automation mindset
• Ability to handle complexity and multiple demands
• Excellent interpersonal skills to relate to personnel at all levels
• Creative thinking and independent functioning

Education

• Bachelor’s degree or equivalent

Tools

• Familiarity with pension management software and data transmission tools