Customer Service Representative (Retail, Esbjerg or Helsinki)

Job summary

This role serves as a vital link between customers, sales teams, and distribution centers, focusing on the Finnish market while providing support for other Scandinavian regions in a collaborative environment.

Qualifications

• Fluency in Finnish and English; knowledge of other Nordic languages is advantageous.
• Minimum of 2-5 years of experience in customer service.
• Strong customer service orientation with excellent organizational and communication skills.

Responsibilities

• Manage the complete order process for Finnish customers, ensuring a seamless experience through proactive communication.
• Support Finnish Sales Representatives with daily operations and trade fair activities.
• Coordinate with the European distribution center for efficient order fulfillment.
• Provide Finnish-language support across various departments and handle ad hoc projects as needed.

Skills

• Detail-oriented with the ability to manage multiple priorities.
• Strong teamwork skills, thriving in collaborative environments.
• Ability to build strong professional relationships and adapt to varied daily tasks.

Education

• Not specified.

Tools

• Not specified.