Head of Service Project Management (Engineering, Remote)

Job summary

This role involves leading the Service Project Management and 2nd Level Support team within the Drying & Formulation sector, focusing on global service projects and spare part offerings. The position emphasizes collaboration across a global matrix organization to enhance project management capabilities and customer service.

Qualifications

• Master’s or bachelor’s degree in engineering.
• Several years of management experience, ideally in a service organization, with a track record of leading high-performing teams.
• Training and experience in project management.
• Proficiency in English.

Responsibilities

• Oversee the Service Project Management and 2nd Level Support team, ensuring effective workload prioritization and fostering a collaborative environment.
• Manage end-to-end execution of service projects, adhering to sales and cost budgets.
• Maintain clear communication with Service Sales and manage non-standard spare part requests to achieve sales targets.
• Collaborate with various departments including Supply Chain, Engineering, and Business Lines to ensure timely delivery and high-quality service.
• Monitor sales performance, contribute to pricing strategies, and support profitable growth initiatives.
• Work closely with the Global Project Management pool to ensure effective execution and alignment across functions.

Skills

• Strong leadership and team management skills.
• Excellent communication and collaboration abilities.
• Solid understanding of project management principles.

Education

• Bachelor’s or master’s degree in engineering.

Tools

• Familiarity with project management software and tools is advantageous.