Account Manager (B2B SaaS, Hybrid, Copenhagen)

Job summary

The role involves managing the complete commercial lifecycle for a portfolio of high-value enterprise customers, focusing on renewal success and revenue expansion. The Account Manager will collaborate closely with Customer Success Managers to foster long-term partnerships and drive product adoption across various markets.

Qualifications

• Over 5 years of experience in enterprise B2B account management or commercial leadership roles, ideally in SaaS or cybersecurity sectors.
• Demonstrated success in managing complex accounts with strategic growth objectives.
• Experience in negotiating large multi-year contracts and enterprise pricing.
• Strong strategic thinking and relationship management abilities.
• Comfortable engaging with C-level stakeholders.
• Proficient in forecasting tools and enterprise CRM systems.

Responsibilities

• Manage all commercial interactions for a strategic portfolio of enterprise accounts, including renewals and expansions.
• Develop and implement multi-year growth strategies in collaboration with Customer Success, Sales, and Product teams.
• Lead negotiations for high-value renewals across multiple departments.
• Identify opportunities for enterprise-wide product expansions and increased license utilization.
• Serve as a trusted advisor to senior customer stakeholders, emphasizing long-term value.
• Collaborate with legal and finance teams on pricing and contract approvals.
• Provide accurate revenue forecasting and growth planning for strategic accounts.

Skills

• Fluent in English and Danish; proficiency in Swedish or Norwegian is preferred.
• Additional languages such as German, French, Italian, or Spanish are a plus.

Education

• Relevant degree or equivalent experience in a related field is preferred.

Tools

• Familiarity with enterprise-level CRM systems and forecasting tools is essential.