Associate Specialist, Global eCommerce (Remote)

Job summary

This role focuses on enhancing eCommerce capabilities across global markets by managing site functionalities and ensuring technical execution aligns with business needs. The position involves collaboration with various stakeholders to deliver customer-centric solutions and improve operational efficiency.

Qualifications

• Minimum of 2 years of experience in global eCommerce operations or digital merchandising.
• Familiarity with Salesforce Commerce Cloud, Bloomreach, or similar platforms.
• Strong understanding of catalog management and product governance.
• Proven ability to translate business needs into structured requirements.
• Experience working with Product/Digital & Technology teams in Agile settings.
• Excellent communication and stakeholder management skills in global contexts.

Responsibilities

• Manage site catalog to ensure accurate product setup and consistency.
• Serve as the main point of contact for technical SEO configurations.
• Act as a subject-matter expert for product discovery and personalization features.
• Monitor site performance and enhance customer experience.
• Provide documentation and best-practice guidelines for global markets.
• Support issue resolution and maintain clear communication across teams.
• Contribute to process optimization and governance.

Skills

• Detail-oriented with strong problem-solving abilities.
• Collaborative mindset with a focus on quality and efficiency.
• Structured working style with a strong emphasis on documentation.

Education

• Relevant degree or equivalent experience in eCommerce or digital merchandising.

Tools

• Experience with eCommerce platforms, SEO tools, and project management software.