Lead Recurring Giving Specialist (Nonprofit, Remote)

Job summary

This role focuses on leading and enhancing a recurring giving program within a global nonprofit context. The position emphasizes donor retention, upgrades, and reactivation strategies while contributing to acquisition efforts across various communication channels.

Qualifications

• Demonstrated experience in managing and analyzing recurring giving or sustainer programs.
• Strong understanding of donor retention strategies and methods to enhance lifetime value.
• Proven track record in designing and executing multi-channel fundraising campaigns, including email, SMS, and direct mail.
• Proficient in audience segmentation and data analysis to manage complex donor journeys.
• Excellent organizational and project management skills, with a collaborative mindset.
• Strong written and verbal communication abilities to influence stakeholders.
• Results-oriented and committed to continuous improvement.
• Familiarity with global fundraising trends is advantageous.

Responsibilities

Benefits

• Lead the recurring giving program, focusing on growth in donor numbers and retention.
• Develop strategies for donor upgrades and reactivation based on analytics.
• Design and optimize donor journeys for onboarding, retention, and win-back initiatives.
• Manage end-to-end campaign execution, including audience targeting and communication strategies.
• Oversee donation tools and refine processes for payment recovery and lapse prevention.
• Monitor key performance indicators and leverage data for strategic decision-making.
• Collaborate with cross-functional teams to align fundraising initiatives.
• Competitive salary based on experience and location.
• Flexible remote work environment.
• Opportunities for professional development and mentorship.
• Inclusive team culture that fosters creativity and innovation.