Sales Advisor (Customer Service, Kolding)

Job summary

A sales-driven customer advisor role focused on providing excellent customer service while identifying sales opportunities. The position is based in Kolding and involves handling incoming customer calls regarding TV, internet, and mobile services.

Qualifications

• Strong customer-focused approach in dialogues.
• Goal-oriented with a drive to deliver results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experience and sales dialogues.

Responsibilities

• Answer incoming calls from customers and address their inquiries.
• Identify sales and upselling opportunities during customer interactions.
• Ensure customers leave conversations with the best solutions tailored to their needs.
• Contribute to a results-oriented team culture focused on unique customer experiences.

Skills

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Sales acumen and customer service expertise.

Education

• No specific educational requirements mentioned, but a willingness to learn is essential.

Tools

Additional Information

• Familiarity with customer service and sales software is beneficial.
• Full-time position with a 37-hour work week.
• Working hours: Monday to Thursday 8:00-16:00, Friday 8:00-15:00, no weekend work.
• Comprehensive training program provided for new hires.