Senior Business Developer (Digital, Remote)

Job summary

This role focuses on driving digital initiatives that enhance customer engagement across various channels. The position requires a mid to senior-level professional skilled in executing digital strategies, stakeholder management, and user-centric design to improve business outcomes and customer experiences.

Qualifications

• Proven experience in digitalization and business refinement, preferably in regulated industries or consultancy roles.
• Strong analytical skills with a structured approach to planning and execution.
• Ability to manage digital projects from inception to implementation.
• Familiarity with CX/UX methodologies, including journey mapping and prototyping (Figma).

Responsibilities

• Analyze customer and business needs to identify and mature new digital opportunities.
• Implement structured problem-solving techniques and validate solutions using qualitative and quantitative data.
• Map customer journeys and develop prototypes to facilitate user testing.
• Collaborate with stakeholders to align business and IT requirements, providing detailed descriptions of features and acceptance criteria.
• Monitor the impact of new releases through data analysis and performance metrics.

Skills

• Experience in business development, digital strategy, or service design is advantageous.
• Familiarity with B2B corporate environments, particularly in the life and pension sector.
• Knowledge of agile methodologies or design thinking practices.

Education

• Relevant educational background in business, digital strategy, or related fields is preferred.

Tools

• Proficiency in Figma and other digital prototyping tools.